Privacy Policy

Delta Solutions & Services Pte. Ltd. is a private limited company registered in Singapore (UEN 202201114D) at 1 Raffles Place, #20-61 One Raffles Place, Singapore 048616. We are the data controller for personal data collected through this website. For all data protection enquiries, contact info@delta-sas.com.

As required under the PDPA, we have designated a Data Protection Officer (DPO) responsible for overseeing compliance with this policy and applicable data protection law. You can reach our DPO at info@delta-sas.com.

When you contact us through the website

• Full name
• Email address
• Company name (if provided)
• Inquiry type and message content
• Language preference
• Date and time of submission

Automatically collected (server logs)

• IP address (truncated where technically feasible)
• Browser type and version
• Pages visited and session duration
• Referring URL

Browser storage (not traditional cookies)

• Your cookie consent choice (stored in localStorage, expires after 12 months)
• Your language preference (stored in localStorage, persists until cleared)

We do not use analytics, advertising, or tracking cookies.

We process your personal data for these purposes:

• To respond to your enquiry — Legal basis: legitimate interest (Art. 6(1)(f) GDPR) / necessary purpose under the PDPA
• To schedule and conduct consultations — Legal basis: pre-contractual relationship (Art. 6(1)(b) GDPR)
• To maintain and secure our website — Legal basis: legitimate interest
• To comply with applicable legal obligations — Legal basis: legal obligation (Art. 6(1)(c) GDPR)

We do not use your data for automated decision-making or profiling.

We share data only with the following service providers, each bound by appropriate data processing terms:

• Netlify, Inc. — Website hosting (EU region). Used solely to serve the website and generate server logs. See netlify.com/privacy.
• Make (formerly Integromat) — Workflow automation. Contact form submissions are processed via Make's EU datacenter (eu2.make.com) to route enquiries internally and send acknowledgement emails. See make.com/privacy.
• Google LLC (Google Calendar) — Used to schedule consultation calls. Booking data is processed under Standard Contractual Clauses for international data transfers. See policies.google.com/privacy.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

We are based in Singapore, and some of our processors (Netlify EU region, Make EU datacenter) store data in the European Union. Where data is transferred internationally — for example, to Google for calendar scheduling — we rely on Standard Contractual Clauses or equivalent safeguards as recognised under the PDPA and GDPR.

Your data is hosted on EU-based servers (Netlify, Make EU). We apply appropriate technical and organisational measures — including HTTPS encryption, access controls, and regular review of our processors — to protect your data against unauthorised access, alteration, disclosure, or loss.

We keep personal data only as long as necessary for the purpose it was collected:

• Contact form submissions: retained for the duration of the enquiry and up to 12 months thereafter, then deleted.
• Server logs (Netlify): automatically purged after 30 days.
• Browser storage (consent, language): stored locally in your browser until you clear site data or the 12-month expiry.

Under the GDPR and PDPA, you have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction / rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Withdraw consent — at any time, without affecting the lawfulness of processing carried out before withdrawal
• Restrict or object to processing based on legitimate interest
• Data portability — receive your data in a structured, machine-readable format (GDPR)
• Lodge a complaint with a supervisory authority — in Singapore, the Personal Data Protection Commission (PDPC); in the EU, your national data protection authority

To exercise any of these rights, email info@delta-sas.com. We aim to respond within 30 days.

For details on cookies and browser storage, see our Cookie Policy.

We may update this policy from time to time to reflect changes in our practices or applicable law. The "last updated" date above shows the most recent revision.

For any questions about this policy or your data, contact us at info@delta-sas.com.